Case Study

County of Honolulu Improves Responsiveness to Citizens

County of Honolulu Improves Responsiveness to Citizens

Pages 3 Pages

Challenge When Mufi Hannemann took office as the mayor of Honolulu, he initiated a major effort to bring the city’s information technology (IT) infrastructure up to date. His vision included a keen appreciation of technology and its ability to transform public services, as well as its role in improving service efficiency. He appointed Gordon Bruce to the role of director and chief information officer for the City and County of Honolulu. The

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