Case study case study case study Costain leads the way in driving up Quality of delivery “Crelos has helped us to successfully create the link between recruitment, assessment, development and business outcomes. This enables us to continue to deliver excellence for our customers.” Jeremy Galpin, Group Skills and Development Manager, Costain through Talent Management Quality is one of the key critical differentiators in the UK Construction industry. “Making quality pay is a fierce struggle that you have to focus all your attention on if it is really going to help you thrive” says Nick Edwards, editor of Construction News magazine. At the head of delivering quality projects are the Project Managers. In construction and civil engineering projects, most of which last

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