Strategy Think-IN delivers optimal business solution for Kleinwort Benson Background In a business environment of increasing complexity, discontinuity and rapid change, much strategic decision-making is event-driven rather than based on more stately elaboration of long-term plans and scenarios. Opportunities arise for business transformation or creation of shareholder value; step- changes in technology, markets or legislation demand rapid changes in outlook and behaviour and create situations where extrapolation from the past does not cut the mustard. Kleinwort-Benson, one of the oldest and most prestigious names in wealth management, faced just such a scenario. After a succession of changes of ownership its parent, Commerzbank, announced its sale because EU approval for a

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