www.customerlobby.com Customer Journeys Cosmopolitan Carpet & Rug Cleaning Arlington, Texas Customer Lobby has completely automated our marketing outreach and processes. They’ve helped make everything streamlined and consistent and have assisted in targeting specific customer segments, helping to drive more repeat business and revenue. Karen Hollis, Vice President Challenges: Like many local service businesses, Cosmopolitan Carpet & Rug Cleaning used email to reach their existing and prospective customers. But they lacked the automation and segmentation capabilities needed to see big results from their marketing efforts. They were also missing insight into valuable success metrics, such as return on investment. They knew they needed a better, time-saving marketing system.

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