Cornell’s Hardware: Increased Customer Traffic and Reduces Cost with Improved eCommerce Site
Cornell’s Hardware: Increased Customer Traffic and Reduces Cost with Improved eCommerce Site
2 PagesSuccess Highlights Challenges • Make a small business competitive against national chains • Having a web presence that makes it easy to find Cornell’s • Empowering account customers to access their own account information, without a phone call Solution • Epicor ® iNet ™ eBusiness Suite Benefits • Increased customer traffic and customer loyalty applications • Eliminated the mailing of 85% of account statements • Reduced phone calls
