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Copenhagen lifts off with IT Service Operations

Copenhagen lifts off with IT Service Operations

ServiceNow
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Copenhagen Airport, Denmark's busiest, is digitally transforming with ServiceNow, expecting 22 million passengers in 2022 and planning for 40 million. Using IT Service Management and IT Operations Management Discovery, the airport streamlines processes, enhances transparency, and supports 20,000+ employees with a centralized service portal. This integration improves data quality, automates updates, and ensures efficient decision-making and smoother passenger experiences.

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