sales@focusgroup.co.uk focusgr oup.co.uk 0330 024 2003 VOICE MOBILE DATA IT VOICE | MOBILE | DATA | IT The Complete Business Solution VOICE Challenge Founded in 1976, Cooke & Mason are one of the UK’s leading Chartered Insurance Brokers, ranked in the country’s top 75 and employing over 120 insurance, claims and risk management specialists along with customer service and support staff. Cooke & Mason were operating their calls and lines using multiple historical and complex systems which were provided by various suppliers. They were using a traditional old PBX connected to 30 lines which was insufficient for their business communications needs. The collection of old systems and processes were dated, unsupported and also highly expensive to continuously repair. W

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