The Challenges The requirement for increased distribution capacity and the ability to accommodate a wide variety of order profiles drove the design for a high performance order fulfillment system. A more efficient way to pick, pack, and ship in less time was needed. Furthermore, The Container Store required a distribution center design that utilized the same inventory and operational staff for multiple sales channels. Our Solution The Container Store Coppell, Texas facility is comprised of an “order container to pick zone” system, also known as a zone route system. Warehouse Execution Software (WES) directs the order containers strategically through the piece picking module, to packing workstations, and to the truck trailers in shipping. The packing sub-system consists

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