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Conversational AI Reinvents the Drive-Thru

Conversational AI Reinvents the Drive-Thru

Intel
Pages 4 Pages

Lee’s Famous Recipe Chicken implemented Hi Auto’s conversational AI in drive-thrus, achieving 95% order accuracy and reducing customer complaints. The AI takes orders, upsells, manages out-of-stock items, and eases staff workload. It boosted ticket sales by 2% and reduced stress for both staff and customers.

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