Case Study / Star Cruises www.starcruises.com avaya.com Contact Center Solutions Help Star Cruises Navigate Global Connectivity Asia’s cruise pioneer manages tidal volume of calls with Avaya Communications Solution. Genting Hong Kong is a leading global leisure, entertainment and hospitality enterprise, with core competencies in both land and sea-based businesses including Genting Cruise Lines comprising of Star Cruises, “The Most Popular Cruise Line in Asia”, Dream Cruises, “Asia’s Luxury Cruise Line”, and Crystal Cruises, “The World’s Most Awarded Luxury Cruise Line”, along with German shipyards MV Werften and Lloyd Werft, prominent nightlife brand Zouk, and Resorts World Manila (“RWM”), an associate of Genting Hong Kong. Star Cruises pioneered the cruise industry in Asia

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