Case Study For A Consumer Services ERP Project -Panorama Client Problem Prior to engaging the services of Panorama, this consumer services company in Denver was using custom software developed in an AS/400 environment. Many of its core business processes were either manual or paper-based, and the company was struggling with the issue of “sole dependency” on a single employee who understood the architecture and reporting of the legacy systems. In order to continue providing outstanding service to customers while growing through acquisitions, management knew it needed to modernize its systems and business processes. Problem Highlights Outdated legacy systems Manual business processes Panorama Solution Because of Panorama’s vendor agnosticism, the consumer services company chose Panorama to

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