Case Study

Consumer product company meets accelerated voice transformation timeline with BCM One

Consumer product company meets accelerated voice transformation timeline with BCM One

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A global consumer health and hygiene company faced a tight deadline to move 6,000 US users from legacy voice systems to Microsoft Teams Voice as their national provider contract was ending. They needed a solution that preserved existing capabilities like fax and analog devices while supporting a long-term global rollout for 40,000 employees. BCM One delivered Pure IP Enterprise Voice with managed ATAs, SBCs, cloud enablement, and Teams support, completing phase one in four months, eliminating on-premises equipment, and setting up a cost-saving global expansion.

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