Case Study

Consumer product company meets accelerated voice transformation timeline with BCM One

Consumer product company meets accelerated voice transformation timeline with BCM One

Pages 1 Pages

BCM One software helped the global consumer health and hygiene company urgently migrate its 40,000 employees across 63 countries from legacy voice systems—stemming from acquisitions—to Microsoft Teams Voice, beating a critical US contract deadline without renewal or infrastructure support extensions. Their solution replicated essential capabilities like fax, analog doorbells, and alarms, ensuring seamless global transition, full feature parity, and reliable operations under tight timelines.

Join for free to read