A global shipping and logistics company operating in 130 countries struggled with poor service, slow porting, and incompatible Cisco and Microsoft systems. After positive results at initial sites, they moved half their estate to BCM One’s Pure IP Enterprise Voice, which provided global PSTN coverage, hybrid SBC support, contact center integration, and faster number provisioning. The phased rollout reduced conferencing costs, accelerated projects, lowered migration risks, and streamlined management so one person could handle work that once required six. They completed porting for 100 sites in a year and plan to transition the rest as contracts expire.

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