Case Study
Consulting with the Learning Function Leads to New Resource Capacity Planning Tool
A S TUDY IN SUCCESS © 2010-2011 Innovative Learning Group, Inc. 1 SITUATION Consulting with the Learning Function Leads to New Resource Capacity Planning Tool A S TUDY IN SUCCESS Trinity Health’s Information Services Learning & Development (ISL&D) department needed to identify strategies to improve its resource capacity planning. Initially, Trinity Health was assigning staff to projects based on high-level conversations between managers and i