Case Study
Optimizing resource planning while reducing risk
McMillan Shakespeare Group (MMSG) in Australia and New Zealand improved efficiency and decision-making by implementing ServiceNow's Strategic Portfolio Management (SPM) and IT Service Management (ITSM). This reduced timesheet data entry by 50%, enhanced resource planning, and strengthened cost control. The AI-driven platform provided real-time data insights, allowing MMSG to better align project investments with strategic priorities and achieve faster business outcomes.