Case Study
Constant Workforce Optimization Powers Czech Bank’s Success
Constant Workforce Optimization Powers Czech Bank’s Success SUCCESS STORY CSOB turns forecasting into a science with Genesys Workforce Management, driving operational efficiency and employee engagement. Shaping Banking to Match Rising Customer Expections Offering a full range of financial services to four million increasingly-demanding consumers and companies via 280 branches and through 3,300 Czech post offices, Ceskoslovenska obchodni b