::: CASE STUDY ::: Jörg Raaymann is a well known proponent of outsourcing, “Anything that is not part of the core business should be outsourced”, demands the Bank Manager who heads the Organisation and IT Department at Helaba. This outsourc- ing strategy to date has extended to the main- frames, the client-server architecture and the network of this ? nancial services provider. These were outsourced as long ago as 2001 to the service prov

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