ConocoPhillips strikes “oil” of the digital age: usability Intranet redesign eliminates help desk calls After conducting data-gathering sessions with the affected user groups, HFI led a committee-driven standards proj- ect, which helped secure acceptance from ConocoPhillips’ diverse teams. This user interface standard was delivered in the form of reusable templates, promoting consistent page designs within the new, simplified navigational framew

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