Case Study

Connecting Loyalty Platforms with Hospitality Perks

Connecting Loyalty Platforms with Hospitality Perks

Pages 1 Pages

iSeatz's OneView Platform lets customers book hospitality experiences using points from credit card companies, serving clients like American Express, Expedia, Air Canada, Avis, and DoorDash while processing over $4 billion in annual transactions. To integrate its OneView AMS and Travel Reward Program with hospitality partners' reservation systems, iSeatz needed enhanced connectivity. Over a five-year staff augmentation partnership, BairesDev updated front-end interfaces, seamlessly integrated loyalty web pages with reservation systems, and created the American Express Travel experience—elevating NPS to 8, streamlining bookings, boosting transaction efficiency, and forging a win-win for credit businesses, hospitality firms, and iSeatz.

Join for free to read