Case Study
CONA Services LLC
Overview CONA Services LLC, based in Atlanta, GA, is a shared IT services organization owned and governed by Coca-Cola bottlers. Its CONA (Coke One North America) Solution platform supports end-to-end bottler processes in customer, operations, finance, human re- sources, and reporting business domains. CONA Services employs 115 people, enabling over 500 bottling sites to generate $21 billion in annual revenue. Challenge As a part of the 21st Century Beverage Part ner- ship Model in North America, CONA Services has been chosen to migrate Coca-Cola bottlers from their legacy systems to a modern IT plat- form. During the largest solution deployment phases, CONA Services was adding thousands of users and hundreds of locations to their sys- tems. The CONA teams needed to ensure th