Case Study

Computer Share

Computer Share

Case Study Summary Customer: Computershare Headquarters: Melbourne, Australia Industry: Financial Services Product(s) Replaced: ? None Number of Users: ? Agents: 1,100 ? Business Users: 1,608 Challenge: Convert proprietary- based multi-vendor communications systems across global sites to a single-vendor solution to provide simplified management, improved quality monitoring, and faster customer response time. Product(

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