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Broyles Vonexus

Broyles Vonexus

Interactive Intelligence
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Contact Center Automation ? Multimedia Recording & Quality Monitoring ? Customer Feedback Management ? Outbound/Blended Dialing & Campaign Management ? Network-based Pre/Post-Call Routing ? Web Self-Service & Knowledge Management ? Workforce Management Enterprise IP Telephony Enterprise Messaging Case Study Summary Customer: Broyles, Kight & Ricafort LLP Headquarters: Indianapolis, IN Industry: Legal Challenge: Deploy a scalabl

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