New Service Offerings Can Deliver Competitive Differentiation for Telecom Operators WhitepaperNew Service Offerings can deliver Competitive differentiation for Telecom Operators Whitepaper 2 Consumer Expectations for TV and Content Services Have Grown 1 Source – Statisa - https://www.statista.com/statistics/1034487/united-states-monthly-cable-television-cost/ The telecoms market has for many years existed in the same pattern. User expectations for network capability and quality have risen, whilst user cost expectations have fallen. This, alongside increased competition for traditionally offered operator services like TV has led to aggressive price competition. In addition, it is a sector where customer stickiness is at an all-time low, with many countries adopting strict regulatory gu

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