Case Study
Company Outsources Application Maintenance & Support, Earns Praise for Improved Service
Technologies Used: .NET framework, ASP.NET, C#, SQL Server, SharePoint, TFS www.247headhunting.com UK: 0208-618-2069 Assure360 could now continue servicing their customers well while reducing labor cost. Within three months, the offshore support team was providing better service than the client’s domestic staff -- according to the CIO The offshore team completed a full knowledge transfer within the first four weeks Assure360 embraced Tenpath’s approach to transparency: the team holds daily stand up meetings with Assure360 staff via teleconference PROJECT DESCRIPTION Assure360 is a provider of mortgage default processing services to law firms. After a downturn in the foreclosure market, Assure360 began to see a reduction in their revenue and a significant amount of IT and non-IT s