XKS Limited – Case Study Novartis Outsources iSeries Support to XKS In the UK, Novartis is one of the largest suppliers of medicines to the NHS and is committed to improving health and well being through innovation. Novartis Grimsby is located in North East Lincolnshire, on the outskirts of Grimsby and Cleethorpes and employs 400 staff. The site at Novartis Grimsby covers around 226 acres. Production first started in 1951 and the site is now a key manufacturing facility for Novartis Pharmaceuticals. Situation Novartis Grimsby underwent a review to identify where the company could streamline and cut costs within its business. The iSeries is a solid and extremely reliable platform with errors and failures a rare occurrence. Although system suppor

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