Case Study Community First Bank Director ® Enterprise Content Management and So Much More What started as a search for a tool to image loan documents turned into the rollout of Director from Fiserv, an all-encompassing, enterprisewide solution that touches every aspect of the business. Adding Director Unity Client to the mix has made complex processes even easier. Client Profile Community First Bank was organized in 1997 to provide the personalized service and attention that is the hallmark of community banking. Consolidation in the banking industry created a need for a locally owned and operated community bank that could respond to customer needs by creating relationships important to both businesses and consumers. Through four locations in the state of Washington, Comm

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