Case Study

Coates Hire uses event-driven architecture to offer renters of industrial equipment and vehicles an exceptional experience

Coates Hire uses event-driven architecture to offer renters of industrial equipment and vehicles an exceptional experience

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The Challenge They Faced Due to a lack of commercial off-the-shelf software that meets all the needs of the equipment rental industry, Coates Hire relies on a best-fit ecosystem, composed of integrated off-the-shelf and bespoke applications, with data replicated for other consuming systems in batch processes. As Coates Hire built up new digital customer engagement channels and introduced new streams of IIoT data for its equipment and field staff vehicles, it required a means to move to real-time integration while also enabling developers to leverage that data without being slowed down by dependencies from other teams or SOA governance. With a project codenamed Mercury, Coates Hire is replacing batch processing with event-driven architecture, focusing on customer and order domains/ev

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