Case Study Coates Hire Angela Skaf, ParalegalCoates Hire is an innovative equipment hire company with over 150 branches nation-wide. It loans over one million pieces of equipment across twenty-one categories annually, supported by a team of trained specialists and engineers covering everything from general hire to special project requirements. Angela Skaf, Paralegal in the Coates Hire Legal team, assists branches to recover costs of lost, stolen or damaged equipment on hire to customers and to defend Coates Hire against claims brought against the company. Angela also collaborates with the Accounts Receivable team to recover outstanding debts. Objective The team at Coates Hire needed legal operations technology to streamline their workload, manage matters efficiently and to reduce r

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