© 2021 Coupa Software. All rights reserved. CUSTOMER STORY CNA Digitizes Spend and Third-Party Risk for Improved Agility and Decision-Making CNA is one of the largest U.S. commercial property and casualty insurance companies. CNA provides a broad range of standard and specialized property and casualty insurance products and services for businesses and professionals in the U.S., Canada and Europe, backed by more than 120 years of experience and approximately $45 billion of invested assets. In 2018, CNA brought on a new Chief Procurement Officer (CPO), Doug Kortfelt, to realize a vision of serving as a true partner to the business. Under Doug’s leadership, the company invested in a digital transformation of procurement and third-party risk management (TPRM). When the COVID-19 pa

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