Case Study

Leading Bank Digitizes 3rd-Party Risk Management in 17 Weeks Following MRA

Leading Bank Digitizes 3rd-Party Risk Management in 17 Weeks Following MRA

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© 2020 Coupa Software. All rights reserved. CUSTOMER STORY Leading Bank Digitizes 3rd-Party Risk Management in 17 Weeks Following MRA After receiving an MRA (Matter Requiring Attention) in its audit findings, the bank realized that it needed to move quickly to improve its program for third-party risk management (TPRM). Until that point, TPRM was decentralized and handled by business units across the bank, leading to inconsistencies. The bank immediately created a new, centralized vendor management office, led by a new VP of Vendor Management. After spending the first two years developing a consistent global process, the new risk team concluded that it needed a dedicated TPRM solution and chose Coupa to fully digitize TPRM across the organization for streamlined risk managemen

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