Case Study

CMS IT Services’ outsourced IT Infrastructure Management Service provides high availability of IT resources across the country

CMS IT Services’ outsourced IT Infrastructure Management Service provides high availability of IT resources across the country

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CMS IT Services provided outsourced IT Infrastructure Management Services to a large consumer company with a widespread distribution network and diverse technology environment, including desktops, handheld devices, and POS terminals. The customer faced challenges managing IT resources across remote and difficult locations. CMS IT Services delivered comprehensive enterprise-wide infrastructure management, ensuring high availability and seamless operations nationwide. Their proactive maintenance, monitoring, and support enhanced IT resource uptime, optimized performance, and enabled the customer to focus on core business activities while maintaining robust infrastructure reliability.

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