CLIENT NAME: CYPRESS CARE- HEALTHCARE SOLUTIONS, OPTUM CO. Healthcare Solutions and its subsidiary, Cypress Care, a is part of Optum and is a leading, national provider of integrated medical cost management solutions for the workers’ compensation and auto/PIP markets. Their injury management solutions include: pharmacy benefit management, ancillary services, PPO networks, medical bill review and case management. CHALLENGES: Cypress Care had released a new application feature to their website that had only undergone manual testing. After release, they were receiving feedback from the end users about numerous defects and errors. The development team was working hard to fix these bugs. However, the QA team in house was not able to keep up with the amount of feature chang

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