Background After almost a decade in business, Newtons Solicitors had grown significantly and, with five mergers under its belt, incorporated more than 120 staff across its 12 offices around North Yorkshire: Darlington, Durham, Harrogate, Knaresborough, Richmond, Ripon, Stokesley, Stockton, Beverly, York, Thirsk and Northallerton. Old dictation system ‘creaking’ Pip Breen, Training and Development Manager at Newtons, said: "Our original digital voice recorders and secretarial system were ideal in the early days, but it was creaking under the strain of a much larger and extremely busy firm. "We also wanted a reporting facility to enable us to identify capacity across our o

Join for free to read