THE CLIENT: athenahealth, Inc. is a publicly traded American company that provides cloud-based services for electronic health records, revenue cycle management, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. The company was founded in 1997 in San Diego, California, and today is headquartered in Watertown, Massachusetts, with operational sites in Belfast, Ireland, Atlanta, Georgia, and Austin, Texas. THE CLIENT’S OBJECTIVES: athenahealth holds an annual corporate meeting of employees from entry level through senior leadership. The client is accelerating their Network Onboarding process (training, configuration, credentialing, custom solutions, optimization, and program management). athenahealth is

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