Telenor Group, a major telecommunications company, implemented Coupa’s Business Spend Management (BSM) platform to centralize its procurement processes and enhance efficiency. This shift allowed Telenor to reduce invoice cycle times from 27 days to just 6 days and improve overall cash flow management. The platform supports touchless invoicing, providing a seamless user experience and visibility across global operations. Coupa also streamlined supplier onboarding and enhanced the ability for vendors to track their interactions with Telenor. This transition improved compliance, minimized manual tasks, and fostered a collaborative community for sharing best practices.

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