Uber leveraged Coupa to centralize and automate its procurement and finance processes, supporting its shift to profitability and efficiency in a global, fast-paced environment. Implementing Coupa enabled Uber to achieve 40% hands-free purchase requisition processing, integrate new acquisitions seamlessly, and enforce strict spend controls. With Coupa, Uber reduced manual transactions, improved compliance through a "No-PO/No-Pay" policy, and shortened order processing time to under five days. This transformation allows Uber to focus on scalable, free cash flow strategies, with continuous user satisfaction and adaptability to meet evolving business needs.

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