Reference +49 40 5727 6737 info@ipdynamics.de ipdynamics.de/en +49 40 5727 6767 I n the years following the First World War, agricultural machinery manufac- turer CLAAS improved a small piece of equipment that made it possible to bind straw bales securely using a machine. The “knotter” was patented in 1921 and marked the start of CLAAS’s success story. The company is now a global concern employing 10,900 people in well over 100 countries on all continents. “Sometimes you have no idea who your contact person is”, explains Birgit Du- quesne, Head of eBusiness at CLAAS on cooperation within the company. With employees at the agricultural machinery manufacturer collaborating virtually and on a supra-regional basis, CLAAS has used professional, digital conference technology for many year

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