ORACLE COMMUNICATIONS CASE STUDY Intuit Oracle Enterprise Operations Monitor Optimizes Service Quality for Multivendor IP Contact Center and UC Deployment The maker of TurboTax, QuickBooks and Quicken uses Oracle Enterprise Operations Monitor to proactively manage its complex multivendor unified communications and contact center systems. The Oracle solution ensures high service quality and customer satisfaction for business-critical voice and video interactions. Overview Intuit Inc. is a leading provider of business and financial management solutions for consumers, small businesses and accounting professionals With a workforce of 7,700 employees and the industry’s most widely recognized software brands and services, the company generated $4.2 billion in

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