Case Study
Citrix Achieves 99.5% On-time and Accurate Payments
Citrix Achieves 99.5% On-time and Accurate Payments Learn how Citrix turbocharged its ICM with CallidusCloud and Accenture. Learn about Commissions To untangle our mess, Citrix hired Accenture. Acting as a managed service provider but with a joint governance model, Accenture helped address the shortcomings of the current situation, with implementing CallidusCloud Commissions as a foundational component of the transformation. With the new system, the company’s now 2,300 payees in 73 sales roles worldwide have a vastly improved experience through predictable service, on- time and accurate payments and responses to queries and disputes. Sales operations, on the other hand, is much more productive, with countless man-hours freed up, and has switched its focus from transactiona