OBAFORTE LIMITED | Kemp House, 152 City Road, London, EC1V 2NX tel: +44 (0) 20 7859 4232 | e-­-mail: info@obaforte.com | www.obaforte.com CASE STUDY CITIBANK OBAFORTE LIMITED | Kemp House, 152 City Road, London, EC1V 2NX tel: +44 (0) 20 7859 4232 | e-­-mail: info@obaforte.com | www.obaforte.com Project & Programme Management: Delivery Services Industry: Financial Services Client: Citibank Company profile Citibank serves more than 100 million clients in 40 countries. Citibank is one of the world largest retail banks. In the UK Citi provides some 200,000 cus

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