Case Study
Cisco
CUSTOMER SUCCESS STORY MORE CONTENT FROM KCL PARTICIPANTS INCREASE IN ARTICLES PUBLISHED ANNUALLY YEARL Y CUSTOMER VIEWS OF EXTERNAL KCL -GENERATED CONTENT IN CASE DEFLECTION SAVINGS FOR 2015 5X 1M+ $54.2M 47% ? CUSTOMER SUCCESS STORY Goal Accelerate the knowledge exper- tise of over 4,000 worldwide technical support engineers while sharing critical information across a global population. Solution Leverage Lithium to engage and mo