Case Study

Cineworld

Cineworld

Pages 4 Pages

1 Cineworld improves customer service using Netcall’s MOViE line Cineworld was launched in the UK in 1995. Since the opening of its first multiplex in Stevenage in July 1996, Cineworld has grown more rapidly than any other UK cinema operator. Blackstone bought the Cineworld Cinemas in 2004, and recently bought UGC cinemas to merge the two under the Cineworld branding. As a result, Cineworld is now the UK’s second largest Cinema multiplex ch

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