Case Study

Christchurch City Council avoids spending NZ $250,000 and creates new foundation for its IT transformation within 6 months

Christchurch City Council avoids spending NZ $250,000 and creates new foundation for its IT transformation within 6 months

Challenges & Opportunities Christchurch City Council serves some 380,000 residents living in Christchurch, the largest conurbation on New Zealand’s South Island. The Council manages a budget of around NZ$1.14 billion, and is responsible for essential public services, ranging from waste and recycling to social care and mental health. As part of their due diligence and compliance, the Council prepares an IT asset management plan every three years, which provides a comprehensive record of IT infrastructure, assets, and performance. Data from the plan is included in the financial statements the Council uses for strategy development and to assess IT efficiency. Colin Lawrence, arriving as newly appointed team leader in the IT asset management department, realized that the Council’s

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