Challenges & Opportunities Maynilad Water Services, Inc. (Maynilad) is the water and wastewater services provider for the 17 cities and municipalities that comprise the West Zone of the Greater Manila Area. It is the largest water concessionaire in the Philippines in terms of customer base, currently serving more than 9.8 million customers. Some 2,200 staff at Maynilad rely on SAP ® software, paid for on a per-user license basis, to manage essential water and wastewater services. The sister company of Maynilad extended an Unlimited During Deployment (UDD) licensing scheme to them, enabling fixed fee payments, regardless of actual usage, for a set period. The UDD approach eliminates the need to monitor and manage SAP licensing, and provides significant flexibility and unlimited

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