Children’s Healthcare of Atlanta Children’s Healthcare of Atlanta is one of the largest pediatric clinical care providers in the United States. With three hospitals, 24 neighborhood clinics, 8,400 employees, 1,700 physicians, and 2,000 registered nurses, they manage more than 850,000 patient visits each year. The Challenge The mission at Children’s is “To make kids better today and healthier tomorrow, ” and they have a proven track record of providing world-class care to patients in more than 60 pediatric specialties. However, along with other healthcare facilities, they are operating in an uncertain economy, with unclear impacts of healthcare reform on budgets and operations, an ever-increasing consumer demand for improvements in efficiency and quality of care, and limited resou

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