CASE STUDY National literacy statistics show that the average adult reads between a 6th and 7th grade level. Two out of three adults over age 65, and those of all ages living in minority inner city communities, read below a 5th grade level. This equates to one out of every two patients not understanding written health content, as much of it is written at or above a 9th grade reading level. Given the critical importance of health education and meaningful use requirements of patient engagement, CHI’s mission was clear – bridge the gap between patients and health information. Through the adoption of the SmarTigr Interactive Patient Education System, CHI Health achieved their goal by providing patients the tools to be better versed on their condition and empowering them in their recove

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