Brainerd, Minnesota Application: Municipal Financial Management Software Users: 60 Total Population: 13,465 Customer Thoughts “Being the lead on this project along with working in IT and knowing the process of doing things in a remote environment definitely helped the process. I was aware how things can be done remotely, so I had no concerns. I have no suggestions on how to do things differently. I had a great experience with the remote implementation.” –Lori Turkowski, IT Specialist Overview The City of Brainerd was set to integrate with multiple BS&A applications in 2020, and then the global pandemic hit. They had already begun the migration from their old software, and did not want to delay the process. Already comfortable with a remote environment, and having ful

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