Challenges faced by a paper based AP department Accounts Payable (AP) is typically one of the most paper-intensive departments of any organization. Such was the case at Loyola University Chicago. The institution’s AP department—made up of just four full time staff members—is responsible for serving approximately 3000 full and part-time faculty and staff, and almost 16,000 students across three campuses. Today, AP turnaround is quick. Security and efficiency have been optimized throughout the department. But that was not always the case. Just four years ago, Loyola’s AP department was facing tremendous challenges related to efficiency and document control. Documents were lost, turnaround was slow, and there was no system in place to provide accountability. At the time, close to 80% of the d

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