Case Study
CGI turned to QA to manage its training suppliers and streamline its administration through the deployment of a Managed Learning Service
CGI turned to QA to manage its training suppliers and streamline its administration through the deployment of a Managed Learning Service
CGI CGI has a strong focus on learning and development, however the resulting administration was an increasing burden. To combat this, CGI turned to QA to manage its training suppliers and streamline its administration through the deployment of a Managed Learning Service. The Challenge CGI had a structured approach to learning and development (L&D) with each employee belonging to a training framework; a learning pathway of courses relevant to their roles and career progression. However, the associated administration was proving a significant drain on resources. The L&D team operated numerous training spreadsheets which had to be updated manually and made reporting on costs and schedules a timeconsuming activity. This, coupled with the multiple terms and conditions, purchase orders and canc